Shipping policy
Do you ship internationally?
We only ship to US & Canada at the moment. We are currently working on international shipping.
How much does shipping cost?
Shipping rates are determined by respective shipping zone and are calculated at checkout. Shipping is FREE for applicable orders over qualified amount within the US.
Delivery speed
Shipping times start after the order leaves our warehouse. Depending on where you live, once picked up from our warehouse, your package will be delivered depending on the shipping options chosen at checkout. All ship and delivery dates specified on our website are estimates and are subject to change. Byrana is not responsible for delays by the shipper.
My package has returned to you
If the parcel is returned to us because it was unclaimed or due to delivery failure resulting from incorrect address information or unpaid shipping fees, we can re-send the package to your correct address. However, there will be additional shipping charges applied to you. Please contact: help@byranaskin.com
Can I change shipping address?
If you need to alter the shipping address for an existing order, please contact us at help@byranaskin.com as quickly as possible. We will make every effort to accommodate your request. Once an order has shipped, our team is unable to alter the shipping address. Our team will notify you if your request was successfully processed.
